Flyopedia is an online travel website or web portal whose main function is to facilitate the booking of flight tickets from Canada to India or vice-versa, and entertains all related queries prior to the bookings. The potential customers are requested to go through the Terms and Conditions with caution before availing any of our services. Once you have availed our services, it is deemed that you have agreed to the following terms and conditions.
These Terms and Conditions constitute an overall understanding and an agreement between the two parties involved, i.e., Flyopedia and you, our customer. Therefore, by booking a ticket online at ‘Flyopedia’, you are thereby agreeing to abide by all these Terms and Conditions without any reservations. All our legal and vested rights to amend or change the policies are reserved by us. Any change in the policies will be notified and updated on the website. Failure to change the terms and conditions does not amount to any waiver of our rights.
Eligibility – Our services are available for purchase to everyone who has the requisite authority to travel across countries and are over the age of 18 years.
Change in Terms and Conditions – These Terms and Conditions are subject to change or amendment at any time, without prior notice. Such changes, however, will not apply on already booked tickets and shall not be applicable retrospectively. It is therefore necessary that the customers make note of the Terms and Conditions at the time of booking, so as to be sure of the provisions under which you have availed the particular service. We recommend that you keep yourself updated with the latest terms and conditions.
Payments – We accept Payments through:
- Discover
- MasterCard
- American Express
- Visa
- We also accept Cash direct deposits.
Prices– Once the booking has been made and finalized then no refund request can be entertained.
The following are NOT included as a part of the cost:
- Extra baggage charges
- Custom fees
- Port charges
- Immigration fees
- Inspection fees
- Airport parking
- Departure taxes levied by foreign governments
- Cost of passports and Visas
However, if any of the above are specifically stated in the offer description, then the costs of that specific service will be included in the offer package.
Issuing Travel Documents – The traveler must ensure that he/she provides the correct and relevant information for the issue of travel documents. Flyopedia shall not have any liability if furnishing of incorrect details hinders the process or causes an incorrect booking to be made. Kindly always cross check your personal details with passport prior to sharing the information with us.
The travel documents may be issued under any name but they will only be sent to the person who has placed the order with us and has agreed to our Terms and Conditions.
Cancellations and Alterations Policy – The cancellation policy for issued tickets are subject to our Cancellation and Alterations Policy, which may vary from one offer to another. These policies are also subject to change in accordance with the individual airlines policy. The policy can and should be reviewed by the customer before making the booking. We welcome all queries regarding the same and request you to please clear them via email or by directly calling on our toll free number. Our agents will be happy to satisfy all your doubts.
Sometimes, due to the political or environmental changes, the rescheduling of flight times and routes is beyond our control. We have to cancel or make changes to confirmed bookings on such occasions. Although, we make it our priority to not hamper our customer’s comfort, but we do reserve such a right in times of emergencies. We will notify you of such changes as soon as possible, and would be ready to offer convenient re-arrangements tailored to your specific needs.
You will be offered at the least, one flight option of equivalent standard to your originally booked flight for which you will not be required to pay anything additionally. If the Tickets on the new flight are cheaper than your original payment and you opt for the new flight then we will refund you your extra payment.
It is also possible that the replacement flight option is not suitable with your needs. In that case, it shall be your choice to avail the alternate offer made to you. In case you choose not to accept it, a full refund will be made to you. To obtain your refund, you need to send an email requesting refund to the concerned travel representative/ agent.
For minor delays and changes, no refunds or cancellations are applicable. For delays or cancellations due to Force Majeure or Act of God, it is possible that the airline or airport authority do not sanction any refund. Further, kindly note that once the payment is made for a confirmed booking, is subject to no-refund policy.
Changes After purchase : Any change in the bookings after purchase are strictly restricted to airline fare rules. Flight timing and dates are subject to change as per the availability, and payment confirmation. If the confirmation is made after the specified time frame, additional costs may be levied.
In case of International Travel, once the reservations are made and payments have been received, no changes to your flight itinerary can be made without incurring financial penalties. This is also applicable to your booking information. (These penalties usually range $300 or more, depending on the airlines with which the tickets have been booked).
In the event of cancellations, the agent’s bill and administrative costs will be deducted from the refund payment, as per the agreement.
Insurance – We at Flyopedia offer no insurance services, and are not responsible for any uninsured loss to the customer. We therefore, recommend to all the travelers to make their insurance arrangements separately before embarking on any trip. Our customer care providers may refer you to insurance companies to support your travel arrangements. It is the traveler’s sole responsibility to research the reliability of the company though.
Seller of Travel Disclosures – Flyopedia has a trust account as per the requirement of the law of California. Flyopedia is a member participant of California Travel Consumer Restitution Fund (TCRF).
*Customer making purchase from outside California, the transaction is not covered under TCRF.
Valid Passports and Visas – It is not our responsibility to verify whether or not the customer has the necessary visas and passport before making the trip. This is entirely the responsibility of the customer. A valid passport and travel visa is required mandatorily to travel internationally by air. The traveler must ensure that he is in possession of the above two and carries with him the other travel documents furnished by Flyopedia on the basis of information given by the customer himself.
Kindly note, that from time to time the governments of different countries may make carrying of other documentation necessary as well. Kindly keep yourself updated with all such government policies and our travel agents will also be happy to advise you though we hold no responsibility to do so and do not have any liability in this regard.
*International Trips from Canada to India require a passport valid until 6 months beyond the scheduled end of your Itinerary. Traveling without a visa to a place (India requires you to at least have a tourist visa) where it is required, can lead to imprisonment until you can be sent back, which is subject to the availability of return tickets.
It is your responsibility to check the details of such pre-arrangements to be made prior to the travel, and ensure you possess valid documents and have obtained the essential vaccinations and got all the clearances to travel. We cannot be held responsible for any delays due to issues concerning the above. No compensation will be made by us in case you are unable to board the booked flight resulting from your failure to meet these requirements. This includes carrying your COVID 19 vaccination certificates and test results as may be required.
Marketing Materials – Flyopedia illustrates its services using photographs and descriptions only for referral purposes. We do not guarantee the exact same services or conditions available at the destinations as pictured on our blogs or anywhere on the site. These marketing materials are only intended to portray to the client the services offered.
The information we have on our site, comes from diverse sources, some of which certain cannot be verified entirely and might be inaccurate. We make all endeavours to only post accurate information from the best verified resources; however, Travelers are therefore advised to make use of their own discretion.
Limitation of Liability – It is expressly understood that Flyopedia is a mere facilitator, and in No event will Flyopedia be LIABLE for any indirect, incidental, exemplary or punitive damages of any type (without any limitation). Damage claims resulting in loss of opportunity, exceeding the total payment made by the customer under the agreement will not be Flyopedia’s Liability. Flyopedia will not be obligated to pay to the other party in such an event under the terms of this agreement.
Local Customs and Laws – Traveling to a foreign land may make the traveler deal with new customs and laws that they may not be accustomed to. The traveler must research the local laws and customs and abide by them. Thus, the traveler must be prepared to cope with the risks involved. Availing our services, means that the traveler acknowledges this and will not hold responsible for any such unwarranted experience he/she has after un-boarding the flight, or even during the air-travel.
Disclaimer of Warranties – All services on offer are being provided on ‘As Available basis, unless and until stated otherwise “
“TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FLYOPEDIA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY TYPE, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, TITLE, UNINTERRUPTED SERVICE, AND ANY WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING OR TRADE USAGE FOR ALL SERVICES SOLD BY FLYOPEDIA.” Material law in your locale may not permit the rejection of inferred guarantees, so the above prohibitions may not have any significant bearing to you.
AIR TRANSPORT
General conditions governing air transport:
Flyopedia’s responsibilities in respect to air travel are limited to facilitate your air-ticket bookings only. Flyopedia does not hold the right to specify the type of aircraft that would be used by any airline. Also, Flyopedia has no power over the extra charges levied by a certain airport or airline. Flyopedia is also not responsible for any kind of losses incurred due to flight cancellations, changed routes, or seats. The airlines reserve their rights over adjustments of flight timings and schedules. Flyopedia cannot be held responsible for such changes and will not provide refunds for missed flights due to such irregularities.
In case of a stop-over, if the second flight is scheduled to take off from another airport, the travel to the second airport will be at your own expense and your own responsibility. Flyopedia will not reimburse you for that, and will not have any liability in case you miss the next flight.
Flyopedia will not take any responsibility in the event of delays, or timetable shifts arising from labor disputes, strikes or weather issues.
Problems related to the issuance of e-tickets: The International Air Transport Association (IATA) has imposed new rules, from 1stof June 1st, 2008, regarding the issue of travel tickets. According to the rules, airlines and booking agencies are under the obligation of issuing travel tickets only via the electronic means,i.e., as an‘e-ticket.’
It is therefore important for the customer to be in regular correspondence with Flyopedia on E-mail and make sure that he receives the tickets via the mail.
Failure to check-in: Failure to check-in on time, by default, result in cancelling the return flight too. We advise you to contact us to work out on possibilities, if you want to still keep the return flight open; the decision however remains with the airline. We can only intervene. No refunds will be made in case the cancellations are made by the company.
The Return: The return must be re-confirmed within 72 hours of the time of departure. This is a necessary action because if you fail to re-confirm, the airline does not guarantee to hold the allotted seat for you. Flyopedia makes it a point to warn you before hand, and cannot be held liable if you fail to re-confirm your return flight.
Luggage : Flyopedia takes no responsibility concerning any loss or damage to your personal belongings, during the transit. The airline is liable to you for your baggage under certain terms and conditions. Thus, any problem regarding the luggage should be sorted out with the airlines itself. It is also recommended that you have all your belongings covered under insurance.
Babies and infants : Infants ( of 2 years or less) are not to occupy a full seat; the cost of the ticket is generally 10% of one seat ticket. A few flights offer reduction on ticket charges for children in the age group of 2 to 11 years.
Pregnancy: There are certain restrictions on pregnant travelers to fly ; these vary from one airline to another.It is the responsibility of the customer to check these details beforehand.Flyopedia will not be responsible for any any fee cancellations once the ticket is booked.
Medical and Physical Condition – The traveler ensures that he is in good physical and mental condition to make the journey by air. He has furnished true medical documents and takes the responsibility of any unwarranted complication arising during the flight. Flyopedia assumes no responsibility of providing any sort of medical care on the flight and any charges levied by the airline over medical assistance will be borne by the traveler. YOU ARE RESPONSIBLE FOR ANY RISKS AND COSTS INVOLVED, if at all you receive any medical support during your air flight journey.
Representations and Warranties – The traveler must abide by the following:(i) He must have requisite authority to enter into and enact upon the obligations under our Terms and Conditions; (ii) He must agree to abide by all rules and regulations and comply with all local customs; (iii) He must provide accurate information to Flyopedia to help facilitate a hassle-free service.
Disputes – All disputes, will be settled under the jurisdiction of state of British Columbia, Canada.
Severability and Survivability – Any of the provisions which are seen as unlawful or void, will be deemed severable. These will not affect the enforcibility of the other provisions. The customer as well as Flyopedia must agree to substituting such a point with a valid provision, which is close enough to the intent of the severed provision and has the same economic effect.
Entire Agreement – These Terms and Conditions make up for an agreement between the customer and Flyopedia. Both the parties must agree to the provisions laid here. Acceptance of our Terms and Conditions is a pre-requisite of using any of our services.
